We process orders quickly to ensure prompt delivery, so we may not be able to cancel or modify your order once it has been placed.

Should you need assistance with an order modification or cancellation, please contact our customer support team on contact@nabea.shop as soon as possible for assistance.

Once your order is processed and shipped, you will receive a unique tracking number by email. You can use this tracking number to check the current status of your shipment. Please allow up to two hours for the tracking number to become active.

We accept Visa, Mastercard, Revolut and Shop Pay.

We work hard to ensure that your shopping on our website is safe and secure. For your protection we use industry-standard encryption technology to protect your payment information and ensure that your transactions are processed securely.

We offer a 30-day return policy on all unused and unopened items in their original packaging.

Please note that the expenses for return freight are the customer's responsibility.

We reserve the right to decline refund requests in cases of abuse or excessive returns.

To initiate a return please contact our customer care team at contact@nabea.shop or through the contact form on our website.